THE C CIRCLE

On September 9^th, i-Elev8 Contact Solutions celebrated the birthday of one of its well loved Managers – Mac Herman.

Everybody had their own share in making Mac’s special day an event to remember.

The HR and Training Departments came up with a wacky idea. They collected video greetings from people from the streets who Mac does not even know. Fats connected with his sister in Canada via Facebook just to get her greet him while I stole his best girl friend’s cellphone number just to be connected to her and ask her to come up with a surprise birthday video greetings for him which we succeeded in doing!

We also collected Mac’s photos and put all of them in a powerpoint presentation with one of his favourite songs – We Are A Family (OST from the movie Dream Girls) as the background music.

While Mac was watching the videos, he got teary-eyed.

After the video and greetings presentations, it’s time for the agents to show what they have prepared. The MT/GT/CEP Teams, led by their Manager, Fats, did a dance number to the tune of different dance music. The night shift agents (US Mortgage, Federated, and CEP Outbound) also showcased skits and dance presentations.

To make the celebration of Mac’s birthday wackier, games were also played and everybody willingly participated – even without prizes!

i-Elev8’s President, Sir Ernie Lee graced the occasion.

i-Elev8 Contact Solutions is the freshest Business Process Outsourcing (BPO) company in the Philippines. They started April of 2007 in a small office in Greenhills, San Juan enough to house 15 agents. After just 4 months, they grew to 30 seats that is why they had to move to a bigger office. They transferred to Tektite Tower also in Ortigas. And on their 6th month, the 30 seats grew to 50. And another transfer has to happen. This time around, they transferred to a 500-square meters office in FTI Taguig that can house 150 seats.

The management of i-Elev8 Contact Solutions has a combined 20 years of experience in running both inbound and outbound accounts as well as transcription services. The services they offer are:

• Customer Care
• Technical Support
• Sales
• Market Research
• Back Office
• Transcription

Lately, i-Elev8 Contact Solutions put up a website that offers professional writing services. They cater to people from different parts of the world who need A+ quality papers.

i-Elev8 Contact Solutions put so much importance on their people. In fact, aside from the efforts of their Human Resources Development in keeping up with beneficial and productive means to keep their people happy, they conduct a no-holds barred ‘Monthly Tea Time’ wherein the one hosting the event is none other than the General Manager. In this event, the call center associates have the chance to talk to a representative from the higher-up. This also serves as an avenue for the management to assess their employees as well as to determine on which area of the company they have to work on and improve more.

If you’re looking for a place where you can grow professionally and personally; where you can develop your talents, potentials and identity, then i-Elev8 Contact Solutions is the place for you.

i-Elev8 Contact Solutions is located at the 2/F, New Administration Building, FTI Complex, East Service Road, Taguig City, Manila, Philippines.